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Common Questions

Your Questions, Answered

When is payment due?

You pay, I'll bake! Payment in advance is required to ensure you are on the schedule, and so that I may source your cookies cutters, sprinkles, colors, etc.!  A non-refundable deposit is required on orders over $75, with final payment due one week prior to pick up.

Do you deliver?

Pick up only in the NW part of the Valley, off Ann Rd and N Cimarron Rd.

What is the story behind your bakery name?

I love pugs, and sadly no longer have a dog of my own.

What is your cancellation policy?

I can offer refunds up to 24 hours after the payment has been accepted if the pick up date is at least 2 weeks away. Unfortunately, after that time, I cannot offer refunds as your cutter/sprinkle/supplies/etc order has likely already been placed. But the good news – you get the treats!

Do you discount for bulk orders?

Due to the custom work required for each cookie/treat, I am unable to extend discounts regardless of quantity. If you have a specific budget you are working with, feel free to let me know in advance and I’ll do my best to offer you a solution that fits your budget.

What if I need the items with less than two weeks notice?

While I can’t accommodate all last minute orders, I will make my best effort to. Orders placed with a turnaround time of under 7 days may require a miracle fee of $25.

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